1st class signed & tracked mail via the Post office
3-6 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
2. The legal bases he relies on to collect, use, and share personal information
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3. The third parties with whom he shares personal information
The GDPR requires that you disclose the details of any personal information you share with third parties. Nathan should explain to his buyers why, when, and with whom he may share buyers’ personal information. For example:
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. The length of time he keeps personal information
The GDPR requires you to disclose the period of time during which you will store personal information. Nathan should consider how long he needs to retain information for business purposes and to comply with any legal or tax obligations, and keep in mind that data shouldn't be kept for any longer than necessary. For example:
5. If transferring personal information outside of Europe, how the transfer will be handled
GDPR requires you to disclose if you transfer personal information outside of the EU and the legal bases you rely on to do so, such as consent and contractual necessity. Nathan uses Google Cloud, which is Privacy Shield certified, so he should explain to his buyers that he relies on Privacy Shield as the legal basis for the transfer of his buyers’ personal information outside of the EU. For example:
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. His buyers’ rights regarding his use of their personal information and his contact details
Based on GDPR requirements, Nathan should finish by explaining to his buyers their rights regarding the information they provide to him on Etsy. Nathan should also provide his contact details and explain to his buyers that he is the data controller of their personal information. For example:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I Andrew Vasilas, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com
Alternately, you may mail me at: CELYFOS SCE, Troados 33, 14233 N. Ionia, Greece , VAT : EL996751607
We accept wholesale orders. Make an inquiry and we'll be back with an offer asap.
Items ship from Greece. All orders ship within processing time as described in each item's details. Shipping time is an estimate, not a guarantee. It depends on each country's postal services handling. Due to latest developments on COVID-19 restrictions postal services are having major delays and in some cases tracking does not properly work. 5-9 business days for EU, 7-20 business days for Northern America.
We also offer expedited shipping via FedEx 2nd day delivery at low cost partially funded by us. At the moment FedEx is the only reliable one, especially if you live in the States. You can ask us to invoice you the difference even if you have already ordered an item.
Keep it dry. Don’t leave it under the sun and rain.
In case of getting wet, let it dry naturally away from heat sources. Scratches may occur with normal usage. Wipe them off by rubbing gently with a soft cotton dry cloth. Occasionally treat it with beeswax based special formula commonly found in most leather shops. Alternatively we'll be happy to provide you. Apply by hand massaging carefully, leave it dry and wipe it with soft cotton cloth.
We personally use mink – beeswax cream lotion
Your Celyfos ® product has a life time guarantee.
In case of product’s failure we’ll be happy to repair it or replace it with current materials free of charge. Just send us the item back on your expense.
All custom and personalized orders are specially made for you. We emboss your initials by hand. We also make unique designs and sizes upon request.
If a desired color is not listed in an featured item search shop's catalog products and ask if we can make it for you from that leather
We always deliver. If you have not received or having doubts about delivery please contact us and we'll sort things out.