The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
We accept wholesale orders. Make an inquiry and we'll be back with an offer asap.
We are EU based. All orders ship within processing time as described in each item's details. Shipping time is usually fast for all tracked and untracked items. 3-5 business days for EU, 6-9 business days for Northern America. We also offer expedited shipping via FedEx 2nd day delivery at low cost partially funded by us.
Keep it dry. Don’t leave it under the sun and rain.
In case of getting wet, let it dry naturally away from heat sources. Scratches may occur with normal usage. Wipe them off by rubbing gently with a soft cotton dry cloth. Occasionally treat it with beeswax based special formula commonly found in most leather shops. Alternatively we'll be happy to provide you. Apply by hand massaging carefully, leave it dry and wipe it with soft cotton cloth.
We personally use mink – beeswax cream lotion
Your Celyfos ® product has a life time guarantee.
In case of product’s failure we’ll be happy to repair it or replace it with current materials free of charge. Just send us the item back on your expense.
All custom and personalized orders are specially made for you. We emboss your initials by hand. We also make unique designs and sizes upon request.
If a desired color is not listed in an featured item search shop's catalog products and ask if we can make it for you from that leather
We always deliver. If you have not received or having doubts about delivery please contact us and we'll sort things out.